Effective Date: 01/09/2025
Legal Entity: FDVZ HEALTHY LIFE PRIVATE LIMITED
Website: www.foodvez.com
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide such as your name, address, and email address.
When you browse our website, we also automatically receive your computer’s Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email Marketing (if applicable): With your permission, we may send you emails about Foodvez, our new products, offers, and other updates.
SECTION 2 – CONSENT
How do you give consent?
When you provide us with personal information to complete a transaction, verify your payment method, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collection and use of it for that specific purpose.
If we ask for your personal information for a secondary purpose (such as marketing), we will either ask you directly for your express consent or provide you with an option to decline.
How can you withdraw consent?
If after opting in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting us at:
📩 Email: [email protected]
📍 Mail: FDVZ HEALTHY LIFE PRIVATE LIMITED
SECTION 3 – DISCLOSURE
We may disclose your personal information if required to do so by law or if you violate our Terms of Service.
SECTION 4 – PAYMENT
We use Razorpay for processing payments. Neither we nor Razorpay store your card data on their servers. Your payment information is encrypted through PCI-DSS (Payment Card Industry Data Security Standard) when processing.
Your purchase transaction data is retained only for as long as necessary to complete your purchase transaction. Thereafter, it is not saved.
To learn more, you may also read Razorpay’s terms and privacy policy at: https://razorpay.com.
SECTION 5 – THIRD-PARTY SERVICES
Our third-party providers will collect, use, and disclose your information only as necessary to provide their services.
However, payment gateways and other processors have their own privacy policies regarding purchase-related information. We recommend you read their policies to understand how your data will be handled.
If you proceed with a transaction involving a third-party service, your information may become subject to the laws of the jurisdiction where that service provider or its facilities are located.
Important: Once you leave our website or are redirected to a third-party website/application, this Privacy Policy no longer applies.
SECTION 6 – SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.
SECTION 7 – COOKIES
We use cookies to maintain your browsing session and improve the user experience. Cookies are not used to identify you personally on other websites.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your jurisdiction and you consent to allow any of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes will take effect immediately upon posting on the website.
If FDVZ HEALTHY LIFE PRIVATE LIMITED (Foodvez) is acquired or merged with another company, your information may be transferred to the new owners to continue serving you.
QUESTIONS & CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we hold about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at:
📩 Email: [email protected]
📍 Address: FDVZ HEALTHY LIFE PRIVATE LIMITED, PCMC Pune 411044.
✉️ Re: Privacy Compliance Officer